Privacy Policy

Introduction

DriveThruL ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number
• Postal address and postcode
• Date of birth (for licence verification)
• Provisional driving licence number
• Payment information
• Lesson preferences and progress notes

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Provide and improve our driving instruction services
• Process bookings and payments
• Communicate with you about lessons and updates
• Send marketing communications (with your consent)
• Comply with legal obligations
• Analyse website usage and improve our services

Information Sharing

We may share your information with:

• Our driving instructors (to provide lessons)
• Payment processors (to handle transactions)
• DVSA (if required for test bookings)
• Legal authorities (if required by law)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

Cookies

We use cookies to improve your experience on our website. See our Cookie Policy for more information.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain customer records for 7 years after your last interaction with us.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

• Email: info@drivethrul.co.uk
• Phone: 020 3397 7273
• Service Area: East London, Redbridge, Havering & Barking, London

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.